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Essential Social Media Metrics That Every Brand Should Track

Updated: May 30

 Image of a laptop screen filled with charts, graphs, and numbers describing a change in follower and like counts, representing the functions of tracking social media metrics.

In the world of social media marketing, metrics provide quantifiable data points that help evaluate the success of campaigns and optimize strategies to drive traffic. By tracking the right metrics, brands can gain valuable insights into their social media performance and make data-driven decisions to achieve their marketing goals. Let’s discuss the essential social media metrics that every brand should track.

Understanding Social Media Metrics

Metrics are measurable indicators that provide insights into various aspects of social media performance. They offer quantitative data points that help marketers assess audience engagement, content visibility, and return on investment (ROI). Marketers can gain valuable insights from metrics that can lead their social media strategies in the right direction and drive meaningful results.

Key Social Media Metrics to Track

When it comes to getting a better feel for your social media campaign’s performance, it’s important to understand which metrics give you the greatest insight into your target audience. Here are a few of the most important social media metrics to track and increase if you want to enhance your brand’s social media marketing strategy.


Reach represents the number of unique users who have seen your content. It measures the potential audience your content has reached, indicating the overall visibility of your posts.


Impressions refer to the total number of times your content has been displayed on users' screens. This metric helps you understand how frequently your content is being seen by your audience.


Engagement metrics measure the level of interaction and involvement generated by your content. This includes likes, comments, shares, and number of clicks, which signify the level of audience participation and engagement with your posts.


Conversions are actions taken by users that align with your marketing goals, such as making a purchase, signing up for a newsletter, or completing a form. Tracking conversion metrics enables you to assess the effectiveness of your social media campaigns in driving tangible results and achieving your desired business outcomes.

Bounce Rate:

Bounce rate is a metric that indicates the percentage of users who visit your website or landing page through a social media post and leave without interacting further or navigating to other pages on your site. A high bounce rate may suggest that your content does not align with the expectations or interests of your audience or that your website’s user experience needs improvement. Tracking and analyzing bounce rate can help you identify areas for optimization and refine your social media strategies to drive better engagement and conversions.

The image depicts an iPhone in front of a gray background with the Instagram icon on it, showing an example of a social media platform eligible for analytics tracking.

Setting Goals and Benchmarks for Social Media Strategies

One of the best ways to yield positive social media metrics is by aligning your social media strategy with your business goals. With well-defined goals and established benchmarks in mind, the scope of your social media campaign will naturally fall more in line with your desired outcome. For example, you might aim to build a campaign that supports the goal of increasing reach or improving engagement rates. Establishing benchmarks based on industry standards or past performance can also help you evaluate progress and identify areas for improvement.

After you have set your business and marketing goals, it is crucial to establish benchmarks to gauge your progress. Benchmarks act as reference points that help you evaluate your performance against industry standards or your past results. They provide context and allow you to understand how your metrics compare to others in your field. By analyzing and comparing your metrics to these benchmarks, you can identify areas for improvement and track your progress over time. Regularly monitoring and assessing your performance against benchmarks will help you stay on track, make informed adjustments, and strive for continuous improvement in your social media marketing efforts.

Understanding Objectives on Different Social Media Platforms to Align with Your Benchmarks

In addition to benchmarks, it is important to consider the specific objectives of each social media platform. Each platform has its own strengths and unique metrics to track.

For example, on Facebook, you may focus on engagement metrics such as likes, comments, and shares, while on LinkedIn, you might prioritize metrics related to professional connections and lead generation. Tailoring your goals and metrics to each platform allows you to better measure success and optimize your strategies based on the strengths and characteristics of each platform.

Setting goals, establishing benchmarks, and aligning your metrics with platform-specific objectives are some of the best ways to increase your brand’s social media performance overall. These practices provide valuable insights that enable you to make data-driven decisions, optimize your strategies, and achieve your marketing goals.

Tools and Resources for Social Media Metrics Tracking

Numerous products and services are available to help you track and analyze social network metrics. Platforms like Facebook Insights, Twitter Analytics, and Instagram Insights provide built-in analytics dashboards to monitor your social media performance.

Additionally, third-party tools like Sprout Social, Hootsuite, and Google Analytics offer more comprehensive data analysis and reporting capabilities. These tools provide valuable insights into your audience demographics, engagement patterns, content performance, and conversion tracking, enabling you to make informed decisions and optimize your social media strategies.

Image of three women sitting in a modern office space working on their respective laptops, representing how a marketing team might review social media metrics together.

Analyzing and Interpreting Social Media Metrics

Tracking social media metrics is only the first step in understanding a social media campaign’s performance; analyzing and interpreting the data is crucial for extracting actionable insights. Conducting an analysis on metrics and other data can help brands to identify trends, patterns, and correlations in their social media marketing strategy.

For example, analyzing metrics might show that one form of content may receive higher engagement or that a particular platform drives the most conversions. By interpreting social media metrics, more opportunities can be identified that can help you optimize your social media strategy.

Making Your Metrics Count

We get it- tracking social media metrics can be complex. Though social media metrics are instrumental in evaluating the impact of your marketing efforts, you might find that you need a little bit of help navigating the data and fine tuning your social media strategy.

We can help! Our social media experts are skilled in creating social media campaigns that keep metrics top of mind while also keeping content true to the brand. Contact us to make your social media metrics count and to elevate your brand’s social media presence.


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